Different cultures can present additional challenges when it comes to communication in the workplace. Your clients or colleagues may have other native languages and diverse cultural backgrounds that can lead to misunderstandings and miscommunication without the proper communication skills and practices.
As an international manager, here is some practical advice on how to improve your communication skills:
💠Be Clear and Concise
It’s essential to use clear and concise language. Use shorter sentences and simpler words to ensure everything is understood. Clear communication can improve employee engagement and leadership development and increase productivity.
In an international business setting, listening to people from various cultures and backgrounds carefully and attentively is necessary to understand the needs of your international clients and customers. Active listening is a skill you can learn with communications training.
💠Avoid Industry Jargon
It is wise to avoid using jargon, slang, or idioms in your communication, as these types of words can often lead to misunderstandings or confusion. It is imperative to have clear communication in an international setting to keep conversations flowing positively.
💠Understand Cultural Differences
As an international manager, you will encounter people from different cultures in a global business setting. Therefore, it is critical to be aware of cultural differences and how you dress and communicate to avoid offending anyone.
For example, it can be awkward for a foreign woman to receive a cheek kiss from a male worker as a congratulatory gesture. A firm handshake is a safe bet if you want to greet or congratulate a foreign person.
💠Be Aware of Non-Verbal Communication
Your nonverbal communication skills are essential when communicating with people from foreign cultures. You can practice non-verbal communication so that your words, tone, and body language align with what you want to say.
Communicating effectively with your customers, suppliers, and other business contacts will positively impact your company’s bottom line and overall work performance.
At OMG Creative Solutions, we speak multiple languages that can guide you to better adapt to communications training. We understand about doing business with different cultures and can help you improve your communication skills in an international setting.
Learn More on how to be a polished communicator as an international manager to present your ideas clearly and concisely.